Refund & Cancellation Policy
Last Updated: 20th July 2025
At Mei Ancient Fitness, we strive to deliver high-quality programs and services rooted in ancient wellness practices. Please read our Refund & Cancellation Policy carefully before making any purchase.
1. Program Enrollments
Once you enroll in any of our programs, workshops, or sessions (online or offline), your seat is reserved and resources are allocated. Hence, we do not offer refunds on program fees unless otherwise specified under a special offer.
2. Cancellation by You
If you wish to cancel your participation:
Before the start of the program: No refunds will be issued, but we may allow you to transfer your seat to a future batch (subject to availability and approval).
After the program has started: No cancellations or refunds will be allowed.
To request a cancellation or transfer, contact us at support@meiancientfitness.com with your full name, email ID, and transaction details.
3. Cancellation by Us
In the rare case that Mei Ancient Fitness must cancel or reschedule a program or session due to unforeseen circumstances, participants will be given the option to:
Attend a rescheduled session, or
Receive a full refund for the cancelled event
4. Digital Products / Recordings
Due to the nature of digital content, no refunds will be issued for downloadable products, video recordings, or access to online course content once purchased or accessed.
5. Exceptions
We are committed to fairness and customer satisfaction. In exceptional cases involving technical issues, duplicate payments, or genuine errors, we will review refund requests on a case-by-case basis.
6. How to Request Support
To raise a refund or cancellation request, please contact:
📧 support@meiancientfitness.com
Include your:
Full name
Date of transaction
Order ID or payment reference
Reason for your request
Our team will get back to you within 3–5 business days.
